FAQ

How different are you from other stores out there?

We strive to provide customers with original pharmaceutical products and supplements for the cheapest price on the web. We constantly monitor the situation and if we see that the price anywhere is lower, we match it. In the same time, we offer superior service. Here you can read the feedback on our launch post on Reddit. Here, we only offer unscheduled products that have very low toxicity and addiction potential and have certain therapeutic value.

When will my order be dispatched?

We strive to ship all orders the same within 24-36 hours on both working days and on the weekend.

There are however some exceptions to this rule; in particular, when the products ordered are not in our warehouse and we need to order them first. The typical example is with oral peptides such as Cytogens, Cytomaxes and Cytamins. In this case we have to preorder such products from our supplier and will typically ship to you within 2-4 working days. Such mainstream products as Cerebrolysin, Semax, Selank, Actovegin, Mildronate are always available in our warehouse and will likely be shipped the same day. 

How long does it take for the parcel to reach me?

Unfortunately, we are left with only one choice regarding shipping methods - Post of Russia. This is because it is the only carrier that allows shipping of non-scheduled supplements and pharmaceutical products from Russia. Post of Russia is a very reliable service meaning that virtually all packages are eventually delivered to the respective countries but it is also notoriously slow. For instance if you are from US, Australia, New Zealand and Canada it can take anything between 15 to 30 days for the parcel to appear in your country. If you are from the EU and the UK, it can take about 10-20 days to be delivered. 

This are time ranges that 90% of all parcels are delivered within. In rare cases it can take more. 

What payment methods do you accept?

We accept only cryptocurrencies. This is so because Visa, MasterCard, PayPal and other financial companies do not allow making transactions for pharmaceutical products. Such transactions are placed in the same category as gambling, dating, adult entertainment, debt collection, etc. We appreciate you taking time to learn how to use cryptocurrencies and are eager to offer you our help in this process.